Free Worldwide Shipping

KISSCASE Retro PU Leather Case For iPhone

32 reviews
100% of buyers enjoyed this product! 34951 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of cartiez (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cartiez.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

32 reviews
100% of buyers enjoyed this product!
5 stars
(31)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
4 Feb 2019 15:35

Wow...ordered January 17. Arrived in Florida USA on February 4. Very fast. This is the 3rd order. This one is a gift for someone who admired the ones my wife and I have

verifed buyer
4 Feb 2019 14:23

The case looks good quality !

verifed buyer
4 Feb 2019 12:26

Good case. Suitable for 8

verifed buyer
4 Feb 2019 06:51

Shipping less than a month. Track to Lithuania. Quality as stated! Please good, lines beautiful, looks like real leather. Intermeddle credit card and rights, nothing else tried to put as the phone case and think so thick. Get used to boot. Seller and goods recommended!

verifed buyer
4 Feb 2019 03:59

conforme parfait

verifed buyer
4 Feb 2019 03:23

The Only negative long gone, Case cool low-cost!!!

verifed buyer
3 Feb 2019 08:45

Beautiful case and very well made. Fits very well too. It’s my favourite case ever.

verifed buyer
3 Feb 2019 03:10

Excellent

verifed buyer
3 Feb 2019 02:40

Fine job very nice product, 5**** ps sorry for the delay in sending feedback. Kind regards Andrew M

verifed buyer
3 Feb 2019 02:00

Arrived quickly and Great quality

verifed buyer
2 Feb 2019 13:19

great

verifed buyer
2 Feb 2019 10:42

Just as in the description and picture of the goods, I am satisfied!

verifed buyer
2 Feb 2019 10:22

Excellent case! Will order more! Fast shipping! My Mother liked

verifed buyer
2 Feb 2019 09:07

very nice!!!

verifed buyer
2 Feb 2019 07:30

Super super super! Just like in the description, I liked, convenient thing.

verifed buyer
2 Feb 2019 00:15

My wife loved her new case. Thank you!

verifed buyer
1 Feb 2019 23:27

Perfect

verifed buyer
1 Feb 2019 23:21

Good quality! Received on time!

verifed buyer
20 Jan 2019 20:45

The Toy the toy. It is currently for the money.

verifed buyer
20 Jan 2019 11:21

Fast delivery. Fits perfect.

verifed buyer
20 Jan 2019 08:11

Parcel delivered in Saratov province through 33 days. Packaged in normal envelope. All in one piece. No visible damage. Product Description completely. No comments. I am satisfied! Anyone not fundamental terms of delivery, can safely recommend this shop and store.

verifed buyer
20 Jan 2019 08:03

Product beautiful teşekkürler

verifed buyer
20 Jan 2019 07:50

Amazing case

verifed buyer
20 Jan 2019 04:05

good product recommend store

verifed buyer
20 Jan 2019 01:09

Nice design and durable product, more than satisfied, price is much cheaper than in the store.

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