We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality clothes, size height 164 m ordered. It quickly.
It 'S very quickly. No complaints, as the photo. With the wrong size. The 89-70-90 bratl necessary
Platishko as the picture, ordered by size and read a lot of positive reviews, a money do not mind if the goods are good, but: The dress is gone had to grow up tummy, T. to. Беременюжка, and, for a minute, 2 month to do… Ordered in Nov, come in Jan, but was sure (Review) that's cool with the delivery and dimensions. Planned it NG meet, but no luck. And so, to not talk about a criticism, size long thought a choose, etc. to. I дистрофан slightly, SKU took, and here it is very short, Sooo! Despite my little tummy, short back was not the front! Together with platishke came card, when положмтель6ый review with photo, you give a certificate, so here is still existent system markups. No complaints, it is made of cotton, so does not stretch or grams!!! Wool in it! At All! But it is warm enough) wear tunic. Êàî, see for yourself, but I am here to order don't really want me store.
To be honest, not divide universal delight on board. Absolutely normal dress. Very short, warm. Pull bad, figure look fat. OG 86, FROM 67, ABOUT 92 M ordered, not know as people with more options in S fit, but me dress butt. Think, L would be optimal. Color dark blue, picture corresponds to. Shipment and delivery worked out everything is fine, quickly and with tracking, honest store.
Perfect dress. The quality is good. Very warm. The length of 166 cm is good. Take XL 46 size. Size fit. Right sleeve skinny. Think if you size more than 46, just not.
The quality is good. Very fit
Height 167 weight 49. 85-60-87. Village as long jacket. Very much. Delivery about two weeks epaket.
Pretty good quality
Order tracking, it's fast, all super, very like! Good product, you will not regret!
Sweater cool, beautiful! Sat me perfectly, ordered the smallest size. On Me As dress, just above the knees. Thank you!!!
The parameters of 88-70-90 m a little bit) Height 170, also long slightly short) but I think that has a little stretch)