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Luxury Marble Phone Case For iPhone

31 reviews
100% of buyers enjoyed this product! 20500 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of cartiez (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cartiez.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

31 reviews
100% of buyers enjoyed this product!
5 stars
(23)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
4 Feb 2019 13:32

Well packaged & the case even came with a protective film on it. It’s a beautiful case

verifed buyer
4 Feb 2019 12:13

Beautiful

verifed buyer
4 Feb 2019 11:51

Beautifully, he fits well to the phone. The case is thick and the charger fits there fine in

verifed buyer
4 Feb 2019 09:42

Seems to be a good case! Only a little thick!

verifed buyer
4 Feb 2019 07:41

Bien

verifed buyer
4 Feb 2019 07:03

The product is exactly which as you see in the picture, and it takes 1 month to arrive

verifed buyer
4 Feb 2019 06:50

It matched the description perfectly

verifed buyer
4 Feb 2019 05:47

good product but it looks kinda differently like photos

verifed buyer
4 Feb 2019 00:59

Track track passed 2.5 months

verifed buyer
4 Feb 2019 00:49

Thank you all like

verifed buyer
3 Feb 2019 20:01

The case did not come to me, of money back with no problems

verifed buyer
3 Feb 2019 13:47

Its okay

verifed buyer
3 Feb 2019 10:20

All super, fits the description

verifed buyer
3 Feb 2019 05:19

A really nice cover, soft and thick, I like it a lot!

verifed buyer
3 Feb 2019 03:30

Good cover, though going longer than it should. Order 19.12, received 03.02.

verifed buyer
3 Feb 2019 03:02

Cool, worthy! Excellent sat 8 +! Thank You!

verifed buyer
2 Feb 2019 21:40

Excellent, recommend

verifed buyer
20 Jan 2019 15:01

A Little bent (if put on the phone, then not visible), a pair of small dents have, that can be seen at an angle to the light. IN general, not critical and possible transport slightly injured. Print is clear, if not scrutinize closely

verifed buyer
20 Jan 2019 14:57

Cover beautiful quality crazy

verifed buyer
20 Jan 2019 13:53

thank you

verifed buyer
20 Jan 2019 11:55

Colors are not live and shine like in the photo. But its very good.

verifed buyer
20 Jan 2019 10:18

Goods went very long, 1,5 a month. Color is not blue as it looked like the picture. Everything else is fine, fine quality

verifed buyer
20 Jan 2019 09:53

Really Nice case I like the color texture and that it fits the phone nicely all around. Also that they added a clear covering on it for perfection. Very nice

verifed buyer
20 Jan 2019 08:30

Cool case, but harsh. But buttons are easy to press and gently. I happy, thank you! But Shipping sooooo long. Moscow Almost two months (((

verifed buyer
20 Jan 2019 07:03

it came perfect and so fast. Thank you

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